Privacy Policy

JB Comércio Global, Lda. respects the privacy and protection of the personal data of its customers, prospective customers, suppliers, partners, website users and other individuals with whom it interacts in the course of its business activities.

This Privacy Policy explains how we collect, use, retain and protect personal data, as well as the rights of the respective data subjects, in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 — GDPR) and other applicable personal data protection legislation.

Data Controller

The controller responsible for the processing of personal data is:

JB Comércio Global, Lda.
Rua 3, Lote 13 e 14
Zona Industrial de Beche
4485-148 Fajozes, Vila do Conde
Portugal

NIF/NIPC: 504159151
Email for matters relating to data protection: geral@jbcomercioglobal.pt
Telephone: +351 252 248 160 - call to the Portuguese fixed-line network

What Personal Data We Process

The personal data processed by JB Comércio Global depends on the relationship established with each data subject and on how they interact with us. We may process, in particular, the following categories of data:

identification data, such as name and, where necessary, other identification details;
contact data, such as email address, telephone number and postal address;
professional data, such as company, position, department or other information relating to professional activity;
data required to manage the commercial relationship, orders, deliveries, invoicing and payments;
data relating to requests for information, enquiries, complaints or other communications;
data associated with the use of the B2B platform, including account data and information relating to activity carried out through the platform;
data relating to the subscription to and management of commercial communications and newsletters;
technical data relating to the use of the website, including, where applicable, IP address, device and browser information, technical logs and information obtained through cookies and similar technologies.

JB Comércio Global seeks to limit the collection and processing of personal data to what is adequate, relevant and necessary for the purposes concerned.

How We Collect Personal Data

Personal data may be collected directly from the data subject or through interactions with JB Comércio Global, including:

through forms available on the website;
through email, telephone or other means of contact;
in connection with requests for information, commercial proposals, orders or contractual relationships;
through the use of the B2B platform;
through subscription to newsletters or other commercial communications;
during relationships with customers, suppliers, partners or other professional contacts;
through the use of the website and, where applicable, cookies and similar technologies;
through third parties, where there is a legal basis for the disclosure of the data to JB Comércio Global.

Where personal data is not obtained directly from the data subject, JB Comércio Global will process such data in accordance with applicable legislation and provide the information required by law, where applicable.

Purposes and Legal Bases for Processing

JB Comércio Global processes personal data only where there is a specific purpose and an appropriate legal basis. Data may be processed for the following purposes:

Responding to enquiries and requests for information
To respond to questions, requests for information, contact requests or commercial enquiries submitted through the website, email, telephone or other channels. Processing may be based on pre-contractual steps taken at the request of the data subject or, depending on the context, on JB Comércio Global's legitimate interest in responding to and managing communications received.

Management of the commercial and contractual relationship
To manage customers, proposals, orders, supplies, deliveries, payments and other aspects relating to the commercial relationship. Processing is based, as applicable, on the performance of a contract or on pre-contractual steps.

B2B Platform
To enable access to, authentication and use of the B2B platform and to manage professional accounts, orders and functionalities associated with the service. Processing is based, as applicable, on the performance of the contractual relationship, pre-contractual steps and the legitimate interest in managing and securing the platform.

Invoicing, accounting and compliance with legal obligations
To issue and retain accounting and tax documents and comply with other legal or regulatory obligations applicable to JB Comércio Global's activities. Processing is based on compliance with legal obligations.

Management of suppliers and partners
To manage relationships with suppliers, manufacturers, brands, service providers and other professional partners. Processing may be based on the performance of contracts, pre-contractual steps or JB Comércio Global's legitimate interest in managing its professional and commercial relationships.

Commercial communications and marketing
To send newsletters, news, information about products, brands, services, campaigns or other commercial communications where there is a legal basis for doing so.

Where consent is required by law, communications will be sent on the basis of the data subject's consent. Where legislation permits commercial communications to be sent in the context of an existing customer relationship, processing may be based on the applicable legal basis, while always ensuring that the recipient has the opportunity to object to receiving such communications.

Operation, security and improvement of the website and digital services
To ensure the technical operation and security of systems, prevent abusive or fraudulent use, diagnose problems and improve digital services. Processing may be based on JB Comércio Global's legitimate interest in ensuring the security, availability and improvement of its systems and services, without prejudice to situations in which consent is required, particularly for certain cookie technologies.

Establishment, exercise and defence of legal rights
Data may also be processed where necessary to establish, exercise or defend JB Comércio Global's rights in administrative, judicial or extrajudicial proceedings, based on the company's legitimate interests and other legal bases provided for under applicable legislation.

Commercial Communications

JB Comércio Global may send newsletters and other commercial communications by electronic means in accordance with applicable legislation.

Where such communications depend on consent, the data subject may withdraw that consent at any time, without affecting the lawfulness of processing carried out before its withdrawal. The recipient may also object, at any time, to the processing of their data for direct marketing purposes. All electronic commercial communications sent by JB Comércio Global provide a mechanism allowing recipients to unsubscribe or stop receiving future marketing communications.

Unsubscription may also be requested by emailing geral@jbcomercioglobal.pt.

Recipients and Service Providers

JB Comércio Global may use external service providers to support certain activities necessary for its operations.

These providers may include, in particular:

website hosting, maintenance and development providers;
software, management system, CRM or ERP providers;
B2B platform providers;
email and communications service providers;
newsletter and marketing platforms;
analytics, advertising and digital tools providers;
IT, security and technical support service providers;
accounting, auditing, consultancy or legal support services;
carriers, logistics operators and other service providers necessary for the fulfilment of orders and services.

These providers will only have access to personal data to the extent necessary to provide their respective services and in accordance with applicable legal and contractual data protection obligations. Data may also be disclosed to public authorities, courts, regulatory bodies or other entities where necessary to comply with a legal obligation or for the exercise or defence of legal rights.

International Data Transfers

Some of the technology providers used by JB Comércio Global may process or store personal data outside the European Economic Area (EEA).

Whenever an international transfer of personal data takes place, JB Comércio Global will seek to ensure that the transfer is carried out in accordance with the GDPR and other applicable legislation, relying, as appropriate, on European Commission adequacy decisions, Standard Contractual Clauses or other mechanisms legally provided for to ensure an adequate level of protection for personal data. Data subjects may request additional information about the safeguards applicable to international transfers of their data by emailing geral@jbcomercioglobal.pt.

Retention of Personal Data

JB Comércio Global retains personal data only for the period necessary for the purposes for which it was collected or for the periods required by applicable legislation. Retention periods may vary depending on the nature of the data, the purpose of processing, the relationship established with the data subject and applicable legal obligations.

When determining retention periods, the following are taken into account, in particular:

the duration of the commercial or contractual relationship;
the need to provide the requested services;
statutory retention periods for accounting, tax or commercial documentation;
applicable limitation periods;
the need to exercise or defend legal rights;
the continuation of consent or subscription, where processing depends on these elements.

Data processed for sending newsletters on the basis of consent will be retained for as long as the subscription remains active or until consent is withdrawn, without prejudice to the strictly necessary retention of information that enables compliance with legal obligations to be demonstrated or future choices not to receive communications to be respected. When the data is no longer required, it will be deleted, anonymised or retained on a restricted basis where there is a legal obligation or legal basis justifying such retention.

Security of Personal Data

JB Comércio Global adopts appropriate technical and organisational measures designed to protect personal data against destruction, loss, alteration, unauthorised disclosure or access, as well as against other forms of unlawful or improper processing.

These measures are reviewed and adapted taking into account, in particular, the nature of the data processed, the risks associated with processing and technological developments. Despite the measures adopted, no information transmission or storage system can guarantee absolute security.

Rights of Data Subjects

Under applicable legislation, data subjects may exercise, depending on the circumstances, the following rights in relation to their personal data:

right of access - to obtain confirmation as to whether their data is being processed and to access the data and the information provided for by law;
right to rectification - to request the correction of inaccurate data or the updating of incomplete data;
right to erasure - to request the deletion of personal data where the requirements provided for by law are met;
right to restriction of processing - to request restriction of processing in certain circumstances;
right to object - to object to certain processing based on legitimate interests and, at any time, to processing for direct marketing purposes;
right to data portability - to receive or request the transmission of personal data where this right applies;
right to withdraw consent - where processing is based on consent, to withdraw it at any time without affecting the lawfulness of processing carried out before its withdrawal;
right to lodge a complaint - to lodge a complaint with the competent supervisory authority.

The exercise of these rights is subject to the conditions and limitations established by the GDPR and other applicable legislation.

How to Exercise Your Rights

To exercise your rights or request clarification regarding the processing of your personal data, you may contact JB Comércio Global at:

Email: geral@jbcomercioglobal.pt

or by post at:

JB Comércio Global, Lda.
Rua 3, Lote 13 e 14
Zona Industrial de Beche
4485-148 Fajozes, Vila do Conde
Portugal

JB Comércio Global may request additional information where necessary to confirm the identity of the requester and protect personal data against unauthorised access. The exercise of rights is, as a rule, free of charge and requests will be handled within the legally applicable time limits.

Right to Lodge a Complaint with the CNPD

Without prejudice to any other administrative or judicial remedy, data subjects have the right to lodge a complaint with the competent supervisory authority if they consider that the processing of their personal data infringes applicable legislation.

In Portugal, the supervisory authority is:

Comissão Nacional de Proteção de Dados (CNPD)
Av. D. Carlos I, 134, 1.º
1200-651 Lisboa
Portugal

Website: www.cnpd.pt

Cookies and Similar Technologies

The JB Comércio Global website uses cookies and may use similar technologies to provide certain functionalities, analyse website usage, improve the user experience and, where applicable, support measurement or advertising activities. Some of these technologies may be provided by third parties.

Whenever the use of cookies or similar technologies depends on consent, they will only be used in accordance with the preferences expressed by the user through the consent management tool made available on the website. Users can obtain more detailed information about the categories of cookies used, their purposes, providers and management options in our Cookie Policy.

View Cookies Policy

Links to Third-Party Websites

The JB Comércio Global website may contain links to third-party websites, platforms or services. JB Comércio Global does not control the privacy practices of these third parties. When accessing an external website, we recommend consulting its privacy policy and other information relating to the processing of personal data.

Changes to the Privacy Policy

JB Comércio Global may update this Privacy Policy whenever necessary to reflect changes in its activities, personal data processing operations, services used or applicable legal requirements. We recommend checking this page periodically.

Last updated: September 2026

Contact

For questions relating to this Privacy Policy or the processing of personal data:

JB Comércio Global, Lda.
Email: geral@jbcomercioglobal.pt
Telephone: +351 252 248 160 - call to the Portuguese fixed-line network (Portuguese Decree-Law No. 59/2021 of 14 July, Article 3(3)(a) and (b))